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   Apache FAQ > F. Dynamic Content (CGI and SSI)
Question:  SSIs don't work for VirtualHosts and/or user home directories.
Answer:

This is almost always due to having some setting in your config file that sets "Options Includes" or some other setting for your DocumentRoot but not for other directories. If you set it inside a Directory section, then that setting will only apply to that directory.


This FAQ is from Apache Server Frequently Asked Questions

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